Frequently Asked Questions
Everything you need to know about your Tom Misch orders, shipping, and merchandise.
How long will it take for my order to ship?
Standard orders are typically processed within 3-5 business days. Once shipped, domestic delivery usually takes 5-7 business days, while international shipping can take 2-4 weeks depending on the destination.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached. Note that digital downloads and limited edition vinyl are final sale.
How can I track my package?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer upon delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
The item I want is out of stock. Will it be restocked?
Some items are limited edition and will not be restocked once sold out. However, for core merchandise, you can sign up for notifications on the product page to be alerted when it is back in stock.